The failure of a switch would be the cause of "blackout" Blackberry

A failure in one main switch would cause the fall of email services and instant messaging frommobile Blackberry in Europe, parts of Latin America, India, Middle East and Africa, a fact that has raised concerns about the catastrophic consequences that it could have for the Canadian manufacturer Research In Motion (RIM), both in terms of user preferences as quoted on the financial market.
This sort of "blackout" communication occurred on Monday, when BlackBerry users across Europe, Middle East and Africa began to suffer interruptions in their services, without there being at that time any official explanation about the causes of malfunction or how long it would last the same.On the afternoon of that day, RIM released a brief statement announcing that he was working to solve problems, without elaborating.On Tuesday, the problem seemed to worsen, as the Blackberry customers in Argentina, Brazil, Chile and India were also deprived of sending and receiving messages normally through their devices.Only then, the company issued a new statement in which he reported that delays in messaging and mobile browsing were experienced by their origin in the saturation of a data server and a switch failure in the charge of incoming information to derive a alternate backup system, which generated a significant blocking of thousands of data.At this point it should be remembered that RIM uses its own servers to send and receive text messages and e-mail to its customers around the world.Delays continueWhile RIM's press office reported that the problem was already solved switch, Blackberry users in the Americas continued to experience intermittent service delays. This is due to the large volume of data that were accumulated and distribute raw for almost two days of blocking.This situation has caused the reaction of users who were disappointed by the lack of a clear and immediate information by RIM. This will certainly impact negatively on the image of the company in the consumer market, which was already losing ground against the iPhone and Samsung smartphones.